Privacy Policy

Last updated: August 28, 2023

Welcome to the Hispatec Mexico Privacy Policy. Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share your information, as well as the rights and choices available to you regarding your information.

Information Collection

When you use our services (including requesting a demo or quote), we collect basic information to establish commercial contact, including:

• Identification Information: Name, email address, and phone number.
• Business/Payment Data: Payment data or corporate information necessary for contracts (if applicable).
• Technical Information: IP address and the type of device you use to access our services (via cookies and tracking pixels).

Use of Information

We use the collected information for the following essential purposes:

• To provide, improve, and personalize our software services.
• To communicate with you about products, services, and promotions that we believe may be of interest to you (marketing and retargeting).
• To comply with legal and contractual obligations.

Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing purposes without your explicit consent. We may disclose your information in the following cases:

• Service Providers: We may share your information with third-party service providers (e.g., Google Ads, Meta) to perform tasks on our behalf (such as targeted advertising or analytics).
• Legal Requirements: If required by law or a court order.

Data Security

We implement technological and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including encryption protocols and firewalls.

Your Rights (ARCO Rights)

You have the following rights regarding your personal information:

• Right to **Access** your information.
• Right to **Rectify** or **Correct** your information at any time.
• Right to **Cancel** or **Delete** your information (Right to be Forgotten).
• Right to **Oppose** the processing of your data.
• Right to **Withdraw your consent** to the processing of your data for specific purposes.

To exercise these rights, please use the contact information provided below.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be published on this page and will take effect immediately upon publication.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please do not hesitate to contact us:

• Email: comercial@hispatecmexico.com
• Phone: 667 697 0925